We engineered a closed control loop that merges AI-powered digital engagement with physical logistics infrastructure. The result: infinite elasticity, structural compliance, and 40% increase in customer lifetime value.
Most outreach strategies are fragmented. Digital vendors never speak to direct mail houses. The result? Unowned coordination risk and wasted spend.
Enterprises rely on 5-10 independent vendors across communication, data, and logistics. Each vendor optimizes for their own metrics, not your outcomes.
Integration costs compound as you scale. Every new vendor adds complexity, reduces visibility, and increases operational risk.
Data doesn't flow between systems. Physical mail triggers don't connect to digital follow-ups. Customer intelligence is trapped in silos.
By merging Taalk's AI engagement platform with CMG's physical logistics network, we created a system where infrastructure itself compounds in value.
AI-Powered Digital Engagement
Unified Data & Orchestration
Physical Logistics Network
CMG delivers physical mail piece to target mailbox. Scan event logged in intelligence spine.
Taalk triggers instant digital interaction: "Did you get our letter?" Real-time engagement begins.
Every physical scan and digital reply feeds the intelligence spine. System gets smarter with every interaction.
First-order effects are speed and scale. Second-order effects are durability and compounding advantage.
Interactions per hour with zero added headcount
Physical-to-digital trigger latency
Increase in customer lifetime value through unified control
Compliance rate with governance engineered into infrastructure
Governance engineered into code, not bolted on
Scale to millions of interactions without infrastructure constraints
System compounds in value with every interaction
We deployed this flywheel for a $10B+ life insurance company, scaling AI labor infrastructure to handle 500K+ daily interactions with 100% compliance.
Human agents displaced from outbound execution
Annual labor cost eliminated and redeployed
Compliance rate across all interactions
We are actively deploying this infrastructure for Insurance and Home Services networks. Schedule 30 minutes to discuss your deployment strategy.